COVID-19 INFORMATION

Please respect our team and other customers and take the time to read this page.

Ranch COVID-19 Customer Information video.

Please note that this was filmed before masks were required indoors.

Ranch COVID-19 Update video.

The Ranch is ensuring our team and customers remain safe when visiting us.

Above we have videos showing some of the steps we have taken to achieve this.

We have worked strictly to the guidelines sent to us by the government and environmental health professionals.

So, while we can understand some guidelines and rules may be frustrating, please remember that these are in place for not just your safety but everyone around you. 

What you can expect during your visit

  • Everyone on the table (except children under 12) will we required to track and trace via the QR code or our forms

  • You must wear a face covering when not seated, so on entry, when leaving your table to go to the toilet and leaving

  • Hand sanitiser available to guests & staff

  • Regular temperature checks for staff

  • Socially distanced dining tables

  • Staff required to more regularly wash hands 

  • Tables disinfected between guests

  • Sanitised menus

  • Floors marked for social distancing

  • Single-use/Individually wrapped condiments

  • Contactless payment

  • Changes to how we serve your food and drinks

  • Bookings & call-ahead seating only

  • During busy times there may be delays

TABLE & BOOKING INFORMATION

Bookings can currently only be made online. We are currently not accepting bookings over the phone. If the slot you wish to book is not there then that time slot is not available for your table size.

The guidelines and laws for indoor dining are now changing often so if you're unsure about something please email us at contact@theranchlouth.co.uk.

Our current maximum table size is 6 people from multiple households or 7-10 but from the same household.

Please note that we can also not encourage mingling. This means that known groups cannot be knowingly seated together/close by in our restaurant. Please do not book two tables and asked to be seated close by as this request will be instantly declined.

It is the customers responsibility to be honest when making a booking and The Ranch will take this matter very seriously. If we suspect you could be breaking COVID rules we will ask for proof or kindly ask you to leave.

As we are using much less tables it is essential that you make us aware as soon as possible if you wish to cancel. Please try to not leave this until the date and give us as much time as possible.

It is also essential that you do not arrive too early or late for your bookings. This will help us with social distancing and ensure tables are spread out as they should.

We ask you arrive 5 minutes before your booking.

If you do not have a booking please do not try walking in to our restaurant. Please check our automated widget which is automatically updated.